MindManager cannot be activated due to specific environment configuration (proxy, firewall, permissions)

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MindManager cannot be activated due to specific environment configuration: proxy, firewall, registry permissions.

Information

Proxy Configuration

If you are using a proxy server, MindManager will use the proxy settings defined in IE 11 or MS Edge.

Note: MindManager does not support proxy script files. 

If proxy authentication is required, please change the following settings inside the registry: 

HKEY_LOCAL_MACHINE\SOFTWARE\Mindjet\MindManager\21\Settings

ProxyType=2
ProxyAuthenticationRequired=1
ProxyHost=... 
ProxyPort=...

Depending on the proxy configuration, other proxy-related settings need to be changed.

Firewall Configuration

If you are using a Firewall/security application, please make sure the following URL's on port 443 are whitelisted in its settings:

https://cloud.mindjet.com
https://cloud.mindmanager.com
https://login.mindmanager.com
https://prd-cloud-mindmanger.auth.eu-central-1.amazoncognito.com/

Registry Permissions

Upon activating, MindManager stores a token in the following registry section:

HKEY_CURRENT_USER\SOFTWARE\Mindjet\MindManager\21\Settings

If the activation fails, please check that the current Windows user has write-permissions to this section.

Contact the IT department for assistance, if registry modification is restricted or permissions for the current Windows user aren't sufficient.

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