Why is my MindManager license key not accepted?

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Why is my MindManager license key not accepted?

Symptoms

The MindManager license key can not be entered.

Possible error messages:

In MindManager for Windows 21 or 22:

In older MindManager for Windows version:


 

In MindManager for Mac 13 or 14:

In older MindManager for Mac versions:
The OK button remains greyed out.

 

Cause

You installed the wrong version of MindManager.

Resolution

First uninstall the wrong MindManager version.

Download links for supported MindManager versions can be found here
If you need the download link for an older/not supported MindManager version, please sent your license key and proof of purchase to Customer Service

How to find my MindManager version number?

MindManager for Windows:

Open MindManager for Windows and click on File --> Help.
The number of the version will be shown under "About MindManager".

 


MindManager for Mac:

Click in the menu on MindManager --> About MindManager

 

 

 

 

 

 

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